On a list of growing complaints about Insight, we did some investigating and probing around the Internet. The research came with the territory.
Along with Edge Suite package that we mentioned earlier, the average download speed for 10mb/s bandwidth is supposed to be between 1.2 mb/s to 1.5 mb/s if unimpeded or uninterrupted. Most systems under the new "content delivery package" being installed with Insight by Edge Suite has really "slowed" down the "fast" Insight boasts about. It is no longer faster than AT&T with downloads.
This might be a major glitch in this multimillion dollar package. The recorded bandwidth is actually 3 mb/s. While you can surf at better speeds, there have been many complaints about the download speeds.
This is a major problem for Insight. Wilner expects his customers to pay for this package. Well here's where things are going to go sideways. Attacks on the commercials we have shown here are forth coming.
Product liability complaints are being hammered out by the Attorney's representing some 2,000 very unhappy customers.
In addition to other legal attacks planned, a press conference exposing hidden information on employees has already began. Criminal background checks for field employees have slowed the legal progress, but should be ending by next week.
Also mentioned in the legal complaint against Insight, is the reputation of Akamai which will come under fire.
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