Friday, November 18, 2011

Insight sells out to Time-Warner

AOL Time-Warner just purchased Insight Communications. Well folks in addition to censorship complaints, consumers will have to endure a worsening nightmare with Warner. The list of complaints are all over the internet.


Time Warner Cable - Outrageous Rate Increases
Complaint - Phone/Mobile/Internet Services - Cortland NY
Product/Service: Cable TV
Less than a year since the last rate increase, TW is demanding more money -- my increase is over 6%. Their rate increases have been outrageous for ye...
Time Warner Cable - False information to switch services
Complaints - Phone/Mobile/Internet Services - San Antonio TX
3 months ago I called twc to inquire about service on phone, internet, and cable I was told if I switched to them I could go online at "www.switchtotw...
Time Warner Cable - False advertising on the switch
Complaint - Phone/Mobile/Internet Services - San Antonio TX
Product/Service: cable,internet and phone
I was told that when I made the switch to cable, internet and phone service that I would receive a 100 dollars gift card. I already had basic cable wi...
Time Warner Cable - Really Bad Night Customer Service
Informative - Phone/Mobile/Internet Services - US
Product/Service: Really Bad
Hi, my name is Marsel. I been Time Warner cable customer for about 5 years now and the customer service I am getting this year I never got !!!! Worst ...
Time Warner Cable - 1 hour and 30 minute call
Complaint - Phone/Mobile/Internet Services - US
Product/Service: Bill pay
Tried to setup an online billing account after transferring service..... Big mistake. After being transferred from department to department for an hou...
Time Warner Cable - Customer Disservice
Complaints - Phone/Mobile/Internet Services - US
Product/Service: Cable TV
If you have Time Warner then you already know what I Would say...Jeffery L Bewkes is the CEO/ Chairman of Time Warner (yes the same idiot from AOL) Ph...
Time Warner Cable - Complaint about Time Warner Cable Service
Complaint - Phone/Mobile/Internet Services - US
Product/Service: Cable TV
Time Warner Cable is extremly unreliable company! Every night the service gets interrupted around 11:30 PM - 12 AM. Some channels do not have sound an...
Time Warner Cable - Highly Unreliable Customer Service
Informative - Phone/Mobile/Internet Services - US
I have Time Warner for both my cable and internet. My internet stopped working over a week ago and none of the troubleshooting options helped. I sche...
Time Warner Cable - Service call
Compliment - Phone/Mobile/Internet Services - US
Product/Service: Cable
I wanted to share with you on how well my service call went with the TWC tech yesterday (09/02/11). I was one of those people who lost power due to tr...
Time Warner - Customer Service / Unreliable, Liars, Unknowledgeable
Complaints - Phone/Mobile/Internet Services - US
Product/Service: Bundle Package
I called to transfer my service due to moving within the same town. I was told a new package was a better promotion and I would not be charged any fee...
Time Warner Cable - Service Keeps Going Out
Complaint - Phone/Mobile/Internet Services - US
My husband is at high risk of heart attack & he was having chest pains. I went to pick up our phone to call 911, had no service. This doesn't make the...
Time Warner Cable - Billed for cable internet that I no longer have!
Complaints - Phone/Mobile/Internet Services -
Product/Service: Time Warner Road Runner High Speed Basic
I got a call from my phone company on the first of June with them begging me to come back to them after dropping their DSL sometime before. I asked th...
Time Warner Cable - Time Warner Cable's Bait & Switch
Complaint - Phone/Mobile/Internet Services - Santa Monica CA
Product/Service: Cable TV, Internet, Phone
Customer Care Advocate, TWC Corporate Office, Executive Assistant to the Office of the President and a TW Supervisor refused to honor the bundled pack...
Time Warner Cable - Interest Skimming
Complaints - Phone/Mobile/Internet Services - US
Product/Service: Cable TV and Internet
If you've ever signed up for Time Warner Cable online, you'll notice that when you subscribe to their services, they want a credit card. Did you noti...
Time Warner Cable - Without a business phone for TWO WEEKS!
Complaint - Phone/Mobile/Internet Services - 8615 Santa Monica Blvd. West Hollywood CA
Product/Service: Digital phone
I still don't believe I am without my business phone for the 14th day in a row. I called Time Warner and asked to be swiched from AT&T thinking it wo...
Time Warner Cable - Unethical Practices and Horrible Customer Service
Complaints - Phone/Mobile/Internet Services - San Antonio TX
Product/Service: Internet
I have never written anything about a company, but I was compelled to do so after being gorged by TW for too long. For the past few years, I have bee...
Time Warner Cable - Told internet modem needed replaced
Complaint - Phone/Mobile/Internet Services - US
Product/Service: internet modem
After waiting about hour for internet service to return called Time Warner Cable about loss of internet connection. Spoke to Service Rep. named John. ...
Time Warner Cable - Wasted my time and lied out of their BLANKS!
Complaints - Phone/Mobile/Internet Services -
Product/Service: Digital Cable, Phone and High Speed Internet
We were using Time Warner (TW) and found a better deal with another service provider who offered us a packaged deal for a lot cheaper. So we left TW....
Time Warner Cable - Customer Service From Hell
Complaint - Phone/Mobile/Internet Services -
Product/Service: Cable/Internet/Phone
Let me start by saying I was a Customer Service Rep. so it drives me nuts when I call their Customer Service for anything. I seem to always get "new" ...
Time Warner Cable - Time Warner Is A Rip Off
Complaints - Phone/Mobile/Internet Services - US
Product/Service: Payment Lost
This will be the second time that Time Warner has lost or supposedly we gave them the wrong information why would I give someone the wrong informatio...
Time Warner Cable - They took more money
Complaint - Phone/Mobile/Internet Services -
Product/Service: Cable phone internet
On may 02, 2011 I called Time Warner to pay my bill on automated service as I do every month....This time it was different... They took payment from m...
Time Warner Cable - Product Delivery with Poor Customer Service
Complaints - Phone/Mobile/Internet Services - New York NY
Product/Service: VOIP Telephony Service in Triple Play
In November, we relocated to the Santa Clarita Valley of California. We quickly established service with TWC for Home phone, Internet, and cable telev...
Time Warner Cable - So I made a mistake . . . then the nightmare began
Complaint - Phone/Mobile/Internet Services -
Product/Service: Cable/Internet/Phone
I made a mistake with my on-line bill pay and sent a payment to Time Warner that was intended for someone else--my fault, I get that. I contacted the...
Time Warner Cable - Time Warner Cable Lied To Me
Complaints - Phone/Mobile/Internet Services - US
Product/Service: Roadrunner Internet Service
I had AT&T DSL Basic Internet for $30 a month and was looking for a way to reduce my monthly payment. So, I called my local cable TV company, Time War...
Time Warner Cable - Kick away time warner cable from your community
Complaint - Phone/Mobile/Internet Services -
Time Warner cable is making deceptive business to their customers. I am a victims of time Warner deceptive service. On June 2010,they sent to me mobil...
Time Warner Cable - Prompt Resolution
Compliment - Phone/Mobile/Internet Services -
Product/Service: Telephone/Internet/Cable
I called TWC on Wednesday, May 4 because my internet nor home phone were working, and only a few of the channels on cable worked. The customer servic...
Time Warner Cable - Time Warner Cable Sucks!!!
Complaint - Phone/Mobile/Internet Services - Raleigh NC
Product/Service: TV and Phone
I set up my cable to be moved on the 6th of May. When I asked to keep my old service active until the 12th of May, which is my move date. Those stupid...
Time Warner - Interrupted Service
Complaints - Phone/Mobile/Internet Services - US
Hi. I owned TW (Time Warner) service 4years ago. after I disconnect my service I got open balance with 200 something. I called TW about it. They told ...
Time Warner Cable - Worse service of all time
Complaint - Phone/Mobile/Internet Services -
Product/Service: internet
I've had Time Warner for internet only( don't trust them for more) for over one year. I lose connections briefly almost daily and frequently lose co...
Time Warner Cable - Time Warner Cable
Complaints - Phone/Mobile/Internet Services -
Hello. Last year I ordered Internet service from Time Warner cable. They gave me a contract for three years and I ask a sales representative about the...
Time Warner Cable - Internet Service
Informative - Phone/Mobile/Internet Services - Los Angeles CA
Product/Service: Internet Services
Hello. Last year I ordered Internet service from Time Warner cable. They gave me a contract for three years and I ask a sales representative about th...
Time Warner Cable - BEFORE CHOOSING Time Warner Cable read this: If you decide to leave, they WILL send you to Collections Agency immediately to hurt
Complaints - Phone/Mobile/Internet Services -
Product/Service: Time Warner Cable and Internet service
BEFORE CHOOSING Time Warner Cable read this: If you decide to leave, they WILL send you to Collections Agency immediately to hurt your credit. We coul...
Time Warner Cable - Raised our rates
Complaint - Phone/Mobile/Internet Services -
Product/Service: bundle pack
Time warned raised the rate of our supposedly "locked in" bundle pack. When we called to complain, we were told we got a letter in the mail announcing...
Time Warner Cable - Unethical contract and threats
Complaints - Phone/Mobile/Internet Services -
Product/Service: Business Class Service
I contact Time Warner Cable to connect a home-based business/personal internet service. My residence was zone both residential or commercial. I resi...
Time Warner Cable - Excellent
Compliment - Phone/Mobile/Internet Services - TX
Product/Service: Internet troubleshooting
I had just signed up for Time Warner internet/cable 3 days previous and had a problem accessing my internet. I was connected with Alex with tech supp...
Time Warner Cable - Good service, worst customer service!
Informative - Phone/Mobile/Internet Services - Kansas City MO
Time Warner cable has been a good service provider for me for the last, say, 6 months; but a couple of days ago, when I tried to suspend the cable ser...
Time Warner Cable - Time Warner Cable of GSO, NC Totally Incompetent
Complaint - Phone/Mobile/Internet Services - Greensboro NC
Product/Service: Customer Service / Tech Work
Hey everyone I just sent the ADMIN an email to remove my pic, again i am sorry that it seems to bother/distract you so much. Even after I explained w...
Time Warner Cable - Lied about Start-up fees
Complaints - Phone/Mobile/Internet Services - Dayton OH
Product/Service: Cable,Internet
Never again will we deal with Time Warner. I signed up on line for cable & internet for the house I would be moving into in a few weeks. They stated...
Time Warner Cable - Without a doubt the very worst internet on planet earth. AOL during the 90s was even better then Time Warner in 2011.
Complaint - Phone/Mobile/Internet Services - Rochester NY
I have used Time Warner now for over 5 years. My mother hooked me up with somebody that did her cable and I got a very good price on a package deal, w...
Time Warner Cable - Shady Tech
Complaints - Phone/Mobile/Internet Services -
Product/Service: Cable
I was suppose get new TWC service tech was thirty minutes late for his apt waited between hours of 1 and 5 hours, He had nerve to tell me should booke...
Time Warner Cable - Time Warner NO CUSTOMER SERVICE
Complaint - Phone/Mobile/Internet Services -
Product/Service: cable internet and phone
How is it that an individual can pay a past bill have everything set up for installation have date and time even have the representative call back abo...
Time Warner Cable - Thanks for the nightmare!
Complaints - Phone/Mobile/Internet Services - New York
Product/Service: Cable Service
I have no idea how TW has a A+ rating @ the BBB w/service like this. I had to repeat my info and explain my problem to 3 different people! Each rep...
Time Warner Cable - Absolute WORST internet provider
Complaint - Phone/Mobile/Internet Services -
Product/Service: high speed internet
This company is a total crapfest. they increased our monthly rate without telling us and therefore we had all this additional charges. Our internet al...
Time Warner Cable - TWC SUCKS!!!
Complaints - Phone/Mobile/Internet Services -
Product/Service: Internet and Cable
I just switched from AT&T Uverse to TWC since TWC promises to be cheaper and I absolutely hate it. I have a problem every single day with my cable and...
Time Warner Cable - Horrible Service
Complaint - Phone/Mobile/Internet Services -
Time Warner Cable sucks. I was conned into getting a service and since installation, the cable including the phone service has not worked once. I have...
Time Warner Cable - Worst service available go for fios
Complaints - Phone/Mobile/Internet Services -
Product/Service: Cable/Phone/Internet
Was convinced by a Time Warner agent to get Time Warner over FiOS and will get 1 year DVR free installation and super speed internet. We ended up payi...
Time Warner Cable - Time Warner Installation Totally Unreliable
Complaint - Phone/Mobile/Internet Services - Mount Vernon OH
Product/Service: Business Class
After scheduling 3 different dates to install "Business Class" phone and internet service, we still are not connected. The salesman, Chuck in Delawar...
Time Warner Cable - HBO is Horrible
Complaints - Phone/Mobile/Internet Services - Westfield Center OH
Product/Service: shows
I would like to know who picks the movies on HBO. I am not interested in watching old B rated movies that appear on regular cable and pay a ...

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